Flower Shipping Policy
Last Updated: January 8, 2026
Quick Summary
Getting your flowers to us quickly and safely is the first step to a beautiful keepsake:
- We offer the Bloom Box™ — a climate-protected shipping kit with overnight FedEx delivery
- You can also purchase our discounted overnight label separately
- The sooner your flowers arrive, the better the preservation results
- We ship finished keepsakes via FedEx Ground (included in your order)
Full details below.
Why Shipping Matters
Time is everything when it comes to flower preservation. The quicker your flowers reach us and the better their condition upon arrival, the more beautiful your final keepsake will be.
That's why we created shipping solutions specifically designed to protect your precious blooms in transit — because the journey matters as much as the destination.
Shipping Your Flowers to Us
We offer two shipping products to help get your flowers to our studio safely:
Using Your Own Shipping
You're welcome to arrange your own shipping through any carrier. If you choose this option, we strongly recommend overnight or expedited shipping to ensure your flowers arrive in the best possible condition. Please note that we do not refund third-party shipping costs.
Receiving Your Finished Keepsake
Once your preservation is complete, we'll ship your finished keepsake to you via FedEx Ground. Shipping is included in your order — there's no additional cost.
You'll receive tracking information via email so you can follow your keepsake's journey home. Our standard turnaround time is approximately 10–12 weeks from when we receive your flowers. This may extend further during peak wedding seasons (typically spring and fall). You can always track your order's progress on our website.
Address Information
Double-Check Your Address
Please ensure your shipping address is accurate when placing your order. We are not liable for orders shipped to an incorrect address. If a shipment is returned to us due to incorrect address details, you will be charged return fees and new shipping costs.
If you need to update your shipping address after placing an order, please contact us as soon as possible at info@everlastingbloomco.com.
What If My Flowers Arrive Damaged?
Despite best efforts, shipping damage can sometimes occur. We cannot control how carriers handle packages in transit, but we've designed our Bloom Box™ to minimize these risks.
If your flowers arrive damaged or wilted to the point where preservation isn't possible, we'll contact you to discuss your options:
- Supplement with stock flowers — We can add complementary flowers to complete your piece
- Resend your bouquet — You can recreate and ship new flowers
- Refund — Receive a refund for preservation pieces (shipping costs are non-refundable)
For complete details, see our Refund Policy.
Shipping Self-Dried Flowers
Handle With Extra Care
If you use drying sand or dry your flowers yourself before shipping, they become significantly more brittle. Please package them with extra care. We cannot guarantee the condition or outcome of self-dried flowers upon arrival, as we have no control over handling during transit.
The final result may vary based on how flowers are dried and shipped. For the best results, we recommend sending fresh flowers using our Bloom Box™ so our team can handle the drying process in our controlled studio environment.
Shipping Costs & Refunds
All shipping products and costs are non-refundable once shipped or used:
- Bloom Box™: Non-refundable once shipped to you
- Overnight Shipping Label: Non-refundable once used
- Third-Party Shipping: We do not refund shipping costs you arrange independently
For complete refund details, see our Refund Policy and Terms & Conditions.
Questions About Shipping?
We're happy to help you choose the best option for your flowers:
Email: info@everlastingbloomco.com
Phone: (314) 241-1647
Everlasting Bloom Co.
1 Lincoln Way
Saint Louis, MO 63120
