Only orders cancelled within 24 hours of purchase will receive a 100% refund.
After the 24 hour period, you may cancel your preservation anytime before shipping your flowers for a 50% refund. Once we have received your flowers, no refunds will be available.
Gift Cards: All gift cards purchased are non-refundable.
Personalized and Custom Items: Personalized or custom items are sold on an "as-is" basis and are not eligible for return or refund.
Bloom Box: All Bloom Boxes purchased are final sale and non-refundable.
Clients may reschedule the arrival date of their flowers at any time without incurring extra fees. Clients may use their payment as a credit for any date in the future.