Track Your Flower Preservation Order
Follow your bouquet's journey from fresh flowers to forever keepsake. We'll keep you updated every step of the way.
Check Your Order Status
See exactly where your keepsake is in our preservation process. Enter your details below to view real-time updates.
Look Up My OrderHow to Look Up Your Order:
- Enter the email address you used when placing your order
- Enter your order number (numbers only). For example, if your order number is
EB1234, enter1234 - Click "Track Order" to see your current status
Estimated Turnaround Time
Current Turnaround: 10–12 Weeks
This is the typical time from when we receive your flowers to when your finished keepsake ships.
Please note: During peak wedding seasons (spring and fall), turnaround times may be longer. We'll always keep you updated on your order's progress, and you can check your status anytime using the order lookup above.
When You'll Hear From Us
We believe in keeping you informed throughout the entire process. You'll receive email updates at six key milestones — so you always know exactly what's happening with your flowers.
You'll Receive 6 Email Updates
The Preservation Journey
Here's a detailed look at each stage of the process and what's happening with your flowers:
Awaiting Your Blooms
We've received your order and are eagerly anticipating the arrival of your bouquet! If you haven't already, please ship your flowers using your Bloom Box or your own packaging with our overnight label.
What You Should Do
- Ship your flowers as soon as possible after your event
- Use your Bloom Box or follow our Fresh Flower Shipping Guide
- Send via overnight shipping for best results
- Don't ship on Thursday or Friday (we're closed weekends)
Flowers Received & Drying
Your bouquet has safely arrived at our studio! We carefully unpack and inspect each bloom, then gently place them in our specialized silica drying sand. This process preserves the color, shape, and structure of your flowers.
What's Happening
- Your flowers are being gently dried in a controlled environment
- Flowers are first checked after 3 weeks in the sand
- The drying process is essential for creating a beautiful, lasting keepsake
- Already-dried flowers skip this step and go directly to the casting queue
Ready for Casting
Your flowers have dried beautifully! We've carefully removed them from the drying sand, trimmed, sealed, and prepped each bloom for casting. They're now in our casting queue, waiting to be transformed into your keepsake.
What's Happening
- Flowers are trimmed and prepared for optimal placement
- Each bloom is sealed to enhance preservation
- Your order joins our casting queue
- Orders are cast in the sequence they were received
In Casting
The magic is happening! One of our skilled designers is now hand-casting your flowers in our proprietary PetalSafe™ resin. This is done layer by layer, with each petal carefully placed for the most beautiful presentation.
What's Happening
- A designer hand-selects and arranges your best blooms
- Resin is poured in layers for crystal-clear results
- Each piece requires multiple pours and curing time between layers
- This stage requires patience and precision — we never rush it
Preparing for Shipment
Your piece has fully cured and is receiving its finishing touches! We're polishing the surface to a smooth, glass-like finish, inspecting every detail for quality, and carefully packaging it for safe delivery.
What's Happening
- Each piece is hand routed to remove sharp edges
- Surface is polished for a flawless finish
- Quality inspection ensures every detail is perfect
- Your keepsake is securely packaged for shipping
Shipped!
Your keepsake is on its way home! We ship via FedEx Ground (included in your order), and you'll receive tracking information so you can follow your package every step of the way.
What to Expect
- Tracking number included in your shipping confirmation email
- Delivery typically takes 3–7 business days depending on location
- Your keepsake is securely packed for safe delivery
- We can't wait for you to see the final result!
Tips & Reminders
Check Your Spam Folder
- Our emails come from info@everlastingbloomco.com
- Add us to your contacts to ensure you receive all updates
- Check your spam or promotions folder if you haven't heard from us
Haven't Received an Update?
- Use the order lookup above to check your current status anytime
- Check your spam or promotions folder — our emails come from info@everlastingbloomco.com
- Add us to your contacts to ensure you receive all future updates
Questions About Your Order?
We're here to help! Reach out anytime and we'll be happy to answer any questions you may have.
Email: info@everlastingbloomco.com
Phone: (314) 241-1647
Monday–Friday, 7am–3:30pm CST
